Hallmarking & Authenticity
At Silvalyn, we believe jewellery should be beautiful, clearly described, and easy to understand. This guide explains how we present material details, hallmarking information, stone descriptions, and authenticity support for our jewellery.
Our Authenticity Commitment
Silvalyn aims to provide clear product information so customers can make confident buying decisions. Product pages mention important details such as metal type, plating, stone type, setting, size details, and warranty information wherever applicable.
What Hallmarking Means
Hallmarking is a recognised way to indicate the purity and authenticity of precious metal jewellery. For hallmarked articles, the hallmark details help customers identify the declared purity and verify product information where applicable.
Hallmarking is different from design quality, plating finish, stone quality, or warranty coverage. It mainly relates to the declared precious metal purity of the jewellery article.
Product-Specific Hallmark Information
Hallmarking information may vary by product type, material, design, and applicable regulations. Where a product is sold as hallmarked, relevant hallmark or authenticity details may be mentioned on the product page, invoice, product packaging, or shared through support when applicable.
925 Silver Authenticity
Many Silvalyn products are made using 925 sterling silver. 925 silver means the metal contains 92.5% silver and 7.5% other strengthening metals, making it more suitable for jewellery than pure silver.
- Product pages clearly mention 925 sterling silver where applicable.
- Metal details should be checked before placing an order.
- Some products may include plating or surface finishing over 925 silver.
- Care instructions should be followed to preserve shine and finish.
BIS Hallmark & HUID Verification
For jewellery articles that carry a BIS hallmark and HUID, customers can verify details through the official BIS Care app using the HUID verification feature.
- HUID verification is used for eligible hallmarked jewellery articles.
- The HUID, where applicable, helps verify hallmark-related details.
- Customers should check the product-specific information before purchase.
- For any confusion, Silvalyn support can help guide you with available product details.
Clear Stone Descriptions
Silvalyn product descriptions are written to clearly identify the stone type used in the jewellery. If a product uses Premium CZ, it is described as Premium CZ and not presented as a natural diamond.
- Premium CZ is mentioned clearly where used.
- Stone type and appearance details are listed in product specifications.
- Carat weight, setting style, and stone details may be mentioned where applicable.
- Images are intended to represent the product as accurately as possible, though screen and lighting differences may occur.
Invoice & Order Records
Your order details and invoice help support purchase verification, warranty requests, returns, exchanges, and customer support communication.
- Keep your order confirmation and invoice safely.
- Use your order number when contacting support.
- Share product photos if you need authenticity or warranty assistance.
- Do not send any product for inspection without support approval.
Authenticity vs Warranty
Authenticity and warranty are related but not the same. Authenticity refers to product material and specification details, while warranty covers eligible manufacturing defects only.
Silvalyn offers a 1 Year Warranty on eligible products against manufacturing defects. Physical wear and tear, accidental damage, size changes, improper care, plating changes from use, and customer-side shipping costs for warranty claims are not covered.
Why Product Specifications Matter
Each jewellery design may have different materials, stones, plating, dimensions, and finishing details. Product specifications help customers understand exactly what they are buying.
- Check the metal type before ordering.
- Check stone type and stone details carefully.
- Check size details, especially ring inner diameter.
- Review care and warranty notes before purchase.
How Silvalyn Builds Trust
We focus on clean product information, transparent specifications, secure order support, and responsive customer assistance.
- Clear product titles and descriptions.
- Material and stone information in product specifications.
- Free insured shipping across India.
- Manufacturing and dispatch from Surat.
- 7-8 business day delivery timeline for most orders.
- 1 Year Warranty against eligible manufacturing defects.
Clear Details. Confident Choices.
Silvalyn is committed to presenting jewellery information clearly, including metal type, stone description, plating details, size information, warranty terms, and hallmark-related details wherever applicable.
Does every product have the same hallmarking detail?
No. Hallmarking and authenticity details may vary by product type, material, and applicable product specifications. Always check the individual product page for the exact details.
What does 925 silver mean?
925 silver means the jewellery contains 92.5% silver and 7.5% other strengthening metals. It is also commonly known as sterling silver.
How can I verify a hallmarked product?
For products carrying a BIS hallmark and HUID, customers can use the BIS Care app to verify HUID details where applicable.
Is Premium CZ a natural diamond?
No. Premium CZ is not a natural diamond. Where Premium CZ is used, Silvalyn clearly mentions it in the product description or specifications.
Need Help With Authenticity Details?
If you have questions about metal details, hallmarking, stone information, product specifications, or invoice details, please contact Silvalyn support.