Shipping Policy

Order Processing

Orders are processed after successful payment confirmation. Each product is carefully prepared, checked, and packed before dispatch.

Once your order has been dispatched, shipping and tracking updates may be shared through the contact details provided during checkout.

Shipping Coverage

Silvalyn offers shipping across India through trusted courier and logistics partners.

• Free shipping is available on all orders.
• Every order is shipped with insured shipping.
• Delivery availability may vary for some remote or restricted service areas.

Manufacturing & Dispatch Origin

Silvalyn products are manufactured in Surat and shipped securely to customers across India.

Every order is packed with care to help ensure a safe and refined delivery experience.

Estimated Delivery Timeline

Silvalyn orders are usually delivered within 7-8 business days after dispatch.

• Metro and major cities may receive deliveries faster depending on courier availability.
• Remote locations may require additional transit time.
• Unexpected delays may occur due to public holidays, weather, courier disruptions, or operational conditions.

Order Tracking

Once your order is shipped, tracking information may be shared by email, WhatsApp, SMS, or another available communication method.

If you need help tracking your shipment, please contact Silvalyn support with your order details.

Incorrect Address & Delivery Issues

Customers are responsible for providing complete and accurate shipping details at checkout.

If you notice an error in your shipping address after placing an order, please contact us immediately. Address changes may not be possible once the order has been processed or dispatched.

Damaged or Missing Packages

If your package arrives damaged, appears tampered with, or is missing during transit, please contact Silvalyn support as soon as possible.

Please share your order details and clear photographs where applicable so our team can review the issue and assist with the next steps.