Disclaimer

General Website Information

The content on silvalyn.com is provided for general product information, customer guidance, shopping support, and policy awareness.

• Website content may be updated, corrected, modified, or removed at any time.
• Silvalyn does not guarantee that all website content will always be free from typographical, technical, pricing, stock, or display errors.
• Customers should read product pages, specifications, size details, care notes, and policies carefully before placing an order.
• If any information appears unclear, customers should contact Silvalyn support before purchase.

Product Images & Appearance

Product images are intended to represent the jewellery as accurately as possible. However, actual appearance may vary slightly due to lighting, photography, screen settings, device display, product finishing, stone placement, and manufacturing tolerance.

• Color tone may appear slightly different on different screens.
• Stone sparkle and reflection may vary under different lighting conditions.
• Product scale may look different in close-up images.
• Minor finishing variation may occur depending on the product design and production process.

Material & Stone Descriptions

Silvalyn aims to clearly mention product materials, stone types, plating details, size information, setting details, and warranty notes wherever applicable.

• 925 sterling silver is mentioned where applicable.
• Thick gold plating is mentioned where applicable.
• Premium CZ is clearly described as Premium CZ and is not presented as a natural diamond.
• Customers should check each product page for exact material, stone, plating, and specification details.

Hallmarking & Authenticity

Hallmarking and authenticity details may vary depending on product type, material, design, and applicable product specifications.

• Not every product may carry the same hallmarking or authenticity detail.
• Customers should review the product page, invoice, packaging, or support information for product-specific details.
• Where BIS hallmark or HUID applies to a product, customers may verify details through available official verification methods.
• Silvalyn support can help clarify available product details before purchase.

Ring Size Disclaimer

Silvalyn uses inner diameter measurements for ring sizing. Customers are responsible for selecting the correct size before placing an order.

• Please check the size guide carefully before ordering.
• Fit can feel different depending on finger shape, weather, time of day, and ring design.
• Size changes, resizing requests, and fit-related issues after purchase are not covered under warranty.
• If you are unsure, please contact support before placing your order.

Jewellery Care Disclaimer

Jewellery is delicate and requires proper care. Product appearance and longevity depend strongly on how the item is worn, cleaned, stored, and handled.

• Keep jewellery away from water, perfume, sweat, sanitizer, lotions, chemicals, and cleaning agents.
• Remove jewellery before bathing, swimming, sleeping, exercising, or heavy work.
• Store each piece separately in a dry pouch or jewellery box.
• Normal wear, tarnish, scratches, plating changes, bending, and damage caused by improper care are not manufacturing defects.

Shipping & Delivery Disclaimer

Silvalyn products are manufactured in Surat and shipped across India with free insured shipping. Most orders are delivered within 7-8 business days after dispatch.

• Delivery timelines are estimates and may vary by location, courier serviceability, holidays, weather, operational delays, or external conditions.
• Customers must provide complete and accurate shipping details at checkout.
• Silvalyn is not responsible for delays caused by incorrect address details, unreachable phone numbers, courier disruptions, or events outside reasonable control.
• Tracking updates may depend on courier partner systems.

Return & Refund Disclaimer

Silvalyn offers a 7-day return policy on eligible products, subject to approval and quality inspection.

• The product must be unused, unworn, undamaged, and returned in original condition.
• Original packaging, invoice, tags, certificates, and accessories must be included where applicable.
• Customized, engraved, resized, specially made, final sale, or damaged-by-use products may not be eligible for return.
• Refunds, exchanges, or replacements are processed only after inspection and approval.

Warranty Disclaimer

Silvalyn offers a 1 Year Warranty on eligible products against verified manufacturing defects only. Warranty approval is subject to inspection and verification.

• Physical wear and tear is not covered.
• Size changes, resizing requests, and fit-related issues are not covered.
• Accidental damage, improper handling, misuse, pressure, impact, or dropping are not covered.
• Damage caused by water, perfume, sweat, sanitizer, lotions, chemicals, or cleaning agents is not covered.
• Plating fading, discoloration, tarnish, or surface changes caused by use or chemical exposure are not covered.
• The customer must cover the shipping cost to send the product to Silvalyn for warranty inspection or claim processing.

Pricing, Offers & Availability

Product prices, discounts, offers, availability, and specifications may change without prior notice.

• Silvalyn may correct pricing, stock, product, or technical errors at any time.
• Offers may be limited by time, product, stock, or specific terms.
• Product availability is not guaranteed until the order is confirmed and processed.
• Silvalyn may cancel or modify an order in case of pricing errors, stock issues, suspicious activity, or operational limitations.

Third-Party Services

Silvalyn may use third-party services for payments, shipping, courier tracking, analytics, security, email, SMS, WhatsApp communication, and website functionality.

• Third-party services may have their own terms, policies, processing timelines, and technical systems.
• Silvalyn is not responsible for third-party platform errors, downtime, payment failures, courier delays, or external service interruptions.
• Customers should review third-party terms where applicable.
• If a third-party issue affects your order, Silvalyn support will assist where reasonably possible.

No Professional Advice

Content on silvalyn.com is provided for general jewellery shopping, product care, material understanding, and customer support purposes only.

Website content should not be treated as legal, financial, medical, dermatological, professional, or specialist advice. Customers should seek appropriate professional advice where needed.

Limitation of Responsibility

Silvalyn aims to provide a reliable website and customer experience, but does not guarantee that silvalyn.com will always be uninterrupted, error-free, secure, or fully compatible with every device, browser, plugin, or network condition.

• Customers are responsible for checking product details before purchase.
• Customers are responsible for selecting the correct ring size.
• Customers are responsible for following jewellery care guidance.
• Customers are responsible for providing accurate order, shipping, and contact details.

Policy Updates

Silvalyn may update this Disclaimer from time to time to reflect changes in products, website features, policies, operations, legal requirements, or customer support processes.

The updated version will be posted on this page with the revised date. Continued use of silvalyn.com after changes means you accept the updated Disclaimer.